Terms of Service

A software tool that organises your tax documents and computes your tax position under both Old and New regimes. We surface unclaimed deductions and generate a CA-ready handoff PDF a verified CA files from. Filing is performed by the CA you Hire or Invite — Chitragupt does not file returns. We are not a chartered accountant, not a tax preparer, and not a representative of the Income Tax Department.

• You must be 18+ and resident in India (or NRI with Indian tax obligations)
• One account per person · PAN ties to the account at first confirmation
• You're responsible for keeping your sign-in credentials safe
• Family workspaces don't transfer ownership of data · each member's data stays with them

• Inbox — free forever, no card
• Self (₹249) — Tax + Expense + Portfolio review unlock for one AY
• AI Self (₹499 per AY) — Everything in Self, plus 5 AI Q&A questions/day on your documents. Self → AI Self top-up = ₹250.
• Pro Family (₹799 per AY) — Everything in AI Self, stacked across up to 6 PANs. AI quota shared across household. Self → Pro Family upgrade = ₹550 delta.
• Ask CA — pay-per-consultation, set by each CA · platform takes 10%

All prices are inclusive of applicable GST. We may change pricing for future AYs; your existing unlock stays at the price you paid.

See Refund Policy for full terms. Headline: 14-dayrefund window for Self / AI Self / Pro Family if you haven't exported the CA-handoff PDF. Hire-CA refunds depend on the CA's own policy.

You own every byte you upload. You can export everything at any time. You can delete your account at any time (24h grace). We never claim any rights to your tax data, documents, or computed results.

• Upload someone else's PAN data without their consent (we audit this for family invites)
• Resell or sub-license Chitragupt to clients (CAs use the CA portal at panel rates — that's the legitimate path)
• Scrape, reverse-engineer, or run automated load against the platform
• Use the platform to file fraudulent returns or evade tax

We compute your tax position using current Income Tax Act rules and rates. We don't guarantee your filing will be free of disputes — the Income Tax Department's final word is theirs, not ours. If you receive a notice, Ask CA's Notice & Defence category covers professional support. Our maximum liability for any claim arising from use of the platform is capped at the fees you paid in the preceding 12 months.

We may suspend accounts that violate §6 above or pose a security risk. You'll receive notice and a chance to export your data before any termination, except in cases of confirmed fraud.

Indian law. Disputes are resolved in Pune courts. We prefer to resolve over email first — write to support@chitragupt.ai before lawyering up.