Delete your Chitragupt account
You can do this yourself at any time, without asking us and without giving a reason.
In the app
- Open Chitragupt and sign in.
- Go to Settings → Privacy & data.
- Tap Delete account, then Continue to deletion.
- Tap Schedule deletion to confirm.
On the website, go to Settings → Privacy + Data → Delete account and type DELETE to confirm.
You get 7 days to change your mind
A 7-day countdown starts when you confirm. Sign in during those days and tap Cancel deletion to stop it. Once they are up, the wipe runs and nothing can be recovered, including by us.
What is deleted
- Your profile: name, email, PAN, date of birth
- Every document you uploaded, and every file we made from them
- Your ledger, expenses and portfolio entries
- Every tax review, for every year
- Family memberships: you leave any household you are in
- Anything shared with a CA: access ends the moment you confirm, before the countdown starts
What we must keep
- Payment records: kept for 7 years with your name removed, as Income-Tax record-keeping rules require
- Support messages: kept with your name removed
- Counters like "how many reviews ran this month": kept, they hold no personal detail
- Your deletion certificate: emailed to you once the wipe has run
Delete only some of your data
- One document: open it in Inbox and tap Delete. The file and every number read from it go at once.
- What a CA can see: Settings → Sharing & CA links → revoke. Their access ends immediately.
- Your household: Settings → Family → leave. Your papers stop being visible to the household owner.
For anything else, email firodiya.ritesh@gmail.com and say what you want removed. We do it within 7 days and confirm by email.
Take a copy first
Settings → Privacy & data → Export my data emails you a ZIP of your documents, profile and ledger. We cannot get it back for you after deletion.
Can't sign in?
Email firodiya.ritesh@gmail.com from the address on the account. We check that it is you, then run the same wipe.